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Serving East Dorset since 2003 • Family-run • Fully licensed • Council Trained
FINDING THE RIGHT WHEELCHAIR TRANSPORT SHOULDNT BE STRESSFUL
Accessible Transport, Delivered with Respect and Real Understanding
At CWRC Taxis, we know that accessibility isn’t just about ramps and vehicles, it’s about trust, timing, dignity and feeling safe.
Whether it’s a hospital appointment, a care home visit, or a family day out, you need a service that understands the responsibility involved and gets it right first time.
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Why families and care providers choose CWRC
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Over 20 years serving East Dorset
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Experience with hospitals, care homes, clinics and community transport
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Specially trained, DBS-checked drivers
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Modern wheelchair-accessible fleet
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Family-run business with a real understanding of wheelchair transport
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How it works
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Contact us by Phone or enquiry form
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We confirm wheelchair size, passenger needs and vehicle suitability
You can check out our Important Safety & Assistance Information here
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Your driver arrives on time and assists you safely from door-to-door
Our Wheelchair-Accessible Vehicles
We offer a diverse range of vehicles tailored to meet your individual needs, ensuring that we can accommodate most types of wheelchairs:
Standard Wheelchair Vehicles
Suitable for most manual and smaller automatic wheelchairs, ensuring you can travel easily and comfortably.
1x Wheelchair User
+
1x Extra Passenger
Based on a wheelchair user in a small standard sized wheelchair in the rear of the vehicle & one additional passenger in the front
Trained to understand, not just drive
All our WAV drivers have receive specialist accessibility training to Dorset Council standards and beyond with refresher training.
They are trained to assist from the start of your journey to the end with:
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Safe assisted boarding
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How to secure wheelchairs correctly, with safe fittings
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Clear communication and Reassurance
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Support and Respect for privacy and independence.
Important Saftey & Assistance Information
To ensure every journey is safe, comfortable, and dignified, please note the following:
• Our drivers are insured and trained to assist passengers into and out of the vehicle only.
They are not permitted to provide physical assistance inside homes, care facilities, or buildings.
• If a passenger requires physical support beyond vehicle entry and exit, a suitable companion must travel with them to provide this assistance.
• For safety during travel, wheelchairs should be crash-tested and suitable for vehicle restraint systems.
• By making a booking, you confirm that the wheelchair being used is suitable for safe transport in a licensed wheelchair-accessible vehicle.
• If, on arrival, a wheelchair is found to be unsafe or cannot be properly secured, the driver has a legal duty to refuse or cancel the journey on safety grounds.
• We know that appointments don’t always run to time. If you’re unable to confirm a return pickup when booking, our team will do everything they can to collect you as soon as possible once you are ready. Please be aware that, due to other pre-booked journeys, we may not always be able to return immediately, but we will do our best to keep you informed of our ETA and prioritise your collection wherever possible.
Our priority is always your safety, dignity, and wellbeing.
If you are unsure whether your wheelchair or circumstances are suitable, please contact our team before booking, we are always happy to advise. 📞 01202 888810
Customer Testimonials
⭐ Trusted by passengers across Dorset
With
Wheelchair Hire
We often get asked if we are able to provide wheelchairs for our passenger to use when they travel with us.
We have teamed up with our good friends at Rapid Mobility who Sell and Hire Wheelchairs to customers
